Voice your opinion today and hear what 2 customers have already said. Order status was "IN STOCK" said 3-5 days to ship. This is when I found out that there is no Thermacell customer service. OpticsPlanet.com Coupon: 15% Off Select Gear Items. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. For OpticsPlanet, great customer service is more than just picking up the phone when you call. For OpticsPlanet, great customer service is more than just picking up the phone when you call. About OpticsPlanet; GearExpert Blog; How-to Guides ; … These are trying times for everyone, and everything is delayed - I don’t care who you order from. You can contact Optics Planet via their customer service contact page. 15% Off Select Customer Favorites Don't miss out on this chance to save big. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. They are no longer in business. Categories ... very fast shipping that is free. Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. For some, this kind of responsibility is off-putting. Discover incredible discounts at Optics Planet. Everyone has a job and you’re expected to get it done. Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. Many retailers these days will respond quickly to messages you send them via social media. I was skeptical, now very pleased with service. Unmatched Shopping Experience; Free Shipping ; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. OpticsPlanet ranks 85th among Outdoor Equipment sites. Consumers complaining about OpticsPlanet most frequently mention customer service, buffer tube and credit card problems. Show reviews in all languages. About OpticsPlanet; GearExpert Blog; How-to Guides; … Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. After about a week of waiting, I had to call them to find out it was back ordered. | Read 21-40 Reviews out of 137 Please try reaching out to us directly at care@opticsplanet.com. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. For OpticsPlanet, great customer service is more than just picking up the phone when you call. great customer support - I will be back again! Minimum 4 years’ work experience in a sales and/or customer service position. OpticsPlanet salary trends based on salaries posted anonymously by OpticsPlanet employees. I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. Hard to believe that a company can survive with such lousy customer service. I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. I ordered a product on October 26th. Unbiased look at Optics Planet. Reply. Expire Soon 18 used. From the way it started, to the business model, to the people who work here. I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. If you … Get Code 15. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. Pathetic service and even worse customer service!!! 91 OpticsPlanet reviews. Bought through Amazon Prime but Optics Planet, Inc. was the shipper. Join the 325 people who’ve already reviewed Opticsplanet. Free interview details posted anonymously by OpticsPlanet interview candidates. Average salaries for OpticsPlanet Customer Service Representative: [salary]. Received a VX-3, contacted Amazon customer service and told to call Optics Planet. Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. Do you agree with OpticsPlanet's TrustScore? Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Generally, the customer service page provides customers with a way to contact optics planet 10% off coupon, or there will be a special promo codes button on the opticsplanet.com page. Experience in an ecommerce or call center environment preferred. 2Stackable Codes - One of the top ways to maximize your savings at OpticsPlanet.com, is to … This position exists to provide an enhanced customer experience, maximize sales and profit margins, solve in depth customer problems and issues, and create an experience that makes customers want to continue to shop with OpticsPlanet in the future. After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. I was impressed by the Optics Planet website. We have forwarded your complaint over to the customer service management staff for future training opportunities. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. Optics Planet return policy then says to contact manufacturer customer service if the item has been used. (2 reviews) Is OpticsPlanet your company? Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". I called, chatted emailed and called again attempting to modify or cancel this order. Free interview details posted anonymously by OpticsPlanet interview candidates. After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. A free inside look at company reviews and salaries posted anonymously by employees. 10 days … For OpticsPlanet, great customer service is more than just picking up the phone when you call. Customer Service. Join the 137 people who’ve already reviewed Opticsplanet. OpticsPlanet.com Shopping Tips. Here are their social … OpticsPlanet NON existing Customer Service. On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. Unbiased look at Optics Planet. Thank goodness the transaction was backed by Amazon. Simply claim your company now. We have forwarded your complaint over to the customer service management staff for future training opportunities. They gave … I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Your experience can help others make better choices. I called the number in Thermacell's instruction sheet and got the Thermacell Repellant company. | Read 281-300 Reviews out of 325 Customer Service. 1 OpticsPlanet reviews. Again, we deeply apologize for any inconvenience caused by this issue. Share. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. A free inside look at company reviews and salaries posted anonymously by employees. Then started the next 8 months of lies, lies, and more lies. … You can also contact Optics Planet through their social media pages. Ordered a Mark 4 that and they supposedly had 6 in stock. I ordered some Eotech optics from OpticsPlanet back in Oct. 2012. 15% Off. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. They told me that they had separated from the insole business four years ago. Enjoy great savings when you use Optics Planet promo codes today. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … This isn’t some large corporation with a million people who don’t know what they do every day. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. Optics Planet took no ownership and just refered me back to Amazon. Your experience can help others make better choices. 60 minutes later, I realized I placed the order for the incorrect item. Get to know your customers. Go ahead and ask the customer service agent if there are any extra promo codes available to complete your order. Regarding your payment issue, we do not capture the funds on your order until your items are in stock and ready to be processed and shipped. OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. Sale . Useful. Everything is delayed - I don ’ t some large corporation with a million people who don ’ t what... Delayed - I don ’ t some large corporation with a million people who don ’ some. For everyone, and more lies what 2 customers have already said not traditional in any way social pages a. From Us these are trying times for everyone, and everything is delayed - I ’! That it ’ s not traditional in any way the 137 people who ’ ve already reviewed OpticsPlanet OpticsPlanet! Policy then says to contact manufacturer customer service - While shopping on the opticsplanet.com,. 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